Prohibited Items Policy
The binding wording of this policy is supplied and reviewed by AMAL's legal counsel and will be published here before launch. Until then, the outline below describes what it covers; it is not legal text.
What this policy covers
- Items that may never be sent with AMAL
- Declaring the contents of a shipment
- A traveller's right to refuse or inspect
- What happens when a listing breaks the rules
Items that may not be sent
This list is maintained by our team and is the same one shown in the app when you create a shipment.
- Weapons and firearms
Guns, ammunition, replicas, knives, tasers and any part of a weapon.
- Explosives and fireworks
Fireworks, flares, detonators, gunpowder and anything that can explode.
- Illegal drugs and narcotics
Controlled substances, cannabis products and drug paraphernalia.
- Prescription medicine without prescription
Medicines that require a prescription, unless accompanied by the prescription and allowed at destination.
- Cash and negotiable instruments
Banknotes, coins, cheques, gift cards, bearer bonds and cryptocurrency wallets.
- Jewellery and precious metals
Gold, silver, precious stones and high-value jewellery.
- Counterfeit goods
Fake branded products, pirated media and any item infringing intellectual property.
- Live animals
Pets, insects, fish and any living animal.
- Animal products and protected species
Ivory, furs, skins and products from endangered species (CITES).
- Perishable food without sealed packaging
Fresh meat, fish, dairy or homemade food that is not sealed and labelled.
- Plants, seeds and soil
Live plants, seeds, bulbs and soil, which are subject to phytosanitary rules.
- Loose lithium batteries
Spare lithium-ion or lithium-metal batteries and power banks not installed in a device.
- Flammable liquids and gases
Fuel, lighter fluid, paint thinner, aerosols, gas canisters and camping gas.
- Corrosive and toxic substances
Acids, bleach, pesticides, mercury and poisons.
- Radioactive and infectious materials
Radioactive sources, medical waste and biological samples.
- Alcohol and tobacco above legal limits
Spirits, wine, cigarettes and tobacco beyond the customs allowance of the destination.
- Stolen goods
Any item obtained illegally or whose origin cannot be justified.
- Identity documents of other people
Passports, ID cards, bank cards or SIM cards belonging to someone else.
- Pornographic or obscene material
Any obscene publication or media, and anything illegal at origin or destination.
- Undeclared or sealed packages you have not inspected
Travellers must be able to inspect the content; never carry a sealed package you have not seen packed.